Shipping Statement

Warm Reminder


Express parcels shall not contain prohibited items such as firearms, ammunition, explosives, flammable substances, corrosive substances, radioactive substances, toxic substances, narcotic drugs, psychotropic substances, cash, postal monopoly items, letters, identity cards, passports, driving licenses, books and periodicals related to politics and religious beliefs, negotiable securities, antiques, jewelry, white powder, etc. If the sender violates the above agreement, they shall bear legal responsibilities. If the sender conceals or misrepresents the shipment of prohibited items or causes damage to the property or personal injury of the express service organization or a third party due to improper packaging, the sender must bear the relevant legal responsibilities.


The contracting parties of these terms are you and Guangzhou  E-STATION CARGO - Border E - Commerce Co., Ltd. (subsidiaries, overseas branches, or partner companies on the company s official website, collectively referred to as "our company  hereinafter). You are aware and agree that international transportation service organizations charge based on the weight of the consigned items (including volumetric weight and actual weight, with specific rules referable to the official website), not based on the value or expected earnings of the consigned items. In the principle of fairness and reasonableness, both parties shall abide by the following compensation agreements:


In view of the particularity of the international freight forwarding industry, our company does not accept the service of waiting for shipment. That is, all goods arriving at our company s booth/warehouse are those that have been communicated and confirmed for shipping. All problems arising therefrom shall be borne by the shipper. Meanwhile, all goods arriving at the booth/warehouse are deemed to have accepted the "Shipping Statement  of our company.



s booth/warehouse are those that have been communicated and confirmed for shipping. All problems arising therefrom shall be borne by the shipper. Meanwhile, all goods arriving at the booth/warehouse are deemed to have accepted the "Shipping Statement  of our company.


I. Service Instructions


1. The freight shown for online orders via WeChat or the official website is for reference only. The actual freight shall be subject to the weight and volume measured by the warehouse. If you have any objections, please contact the customer service in a timely manner.

2. Prohibited Items: To maintain social public safety, social harmony and stability, safeguard national interests, and ensure the safety of people s lives and property, the sender shall not consign items prohibited from mailing by national laws and regulations, such as firearms and ammunition, controlled devices, inflammable and explosive substances, radioactive substances, and corrosive substances.

3. Air freight is calculated based on weight (taking the larger of the volumetric weight and the actual weight), and sea freight is calculated based on volume (some destinations have a minimum charge, for details, please consult the customer service). For air - transported goods exceeding 3 meters, an over - length fee may be charged.

4. Goods that require separate customs declaration or customs - declaration for tax refund must be clearly marked. Please inform the customer service before the goods arrive at the warehouse. The charging standard shall be consulted offline. For goods that require special treatments such as commodity inspection, magnetic inspection, and quarantine inspection, all related costs shall be borne by the customer and shall be paid domestically.




II. Obligations and Responsibilities of the Shipper and the Entrusted Sender


1. Ensure that the consigned items do not include items prohibited and restricted from mailing by laws and regulations, such as official documents of state organs, wild animals under national protection and their products, counterfeit and shoddy goods, and infringing items. Do not endanger national security, public safety, and the legitimate rights and interests of citizens, legal persons, and other organizations through the mailing channel, nor send items defined as harmful, dangerous, prohibited, or restricted by the International Air Transport Association, the International Civil Aviation Organization, and other relevant government departments or organizations.

2. All information provided by the sender or their agent shall be legible, complete, and accurate. The sender shall present a valid identity document and cooperate with the express service organization s staff for identity verification and information registration. If you are sending items on behalf of others, you should also provide the consignor s valid identity document.

3. Cooperate with the inspection of the opened package. If the consigned items need to go through approval, inspection, and other procedures, you should submit the relevant certificates after completing the procedures. The express service organization may take photos of the contents of the consigned items for evidence collection. If prohibited or restricted items are found, it has the right to transfer them to the relevant departments.

4. When shipping, truthfully and actively declare the name, nature, quantity, and value of the consigned items (documents such as invoices, contracts, and transfer records that can prove the value of the goods must be provided when claiming compensation), and accurately fill in the names, addresses, and contact numbers of the sender and the recipient. The goods shall comply with the customs regulations, export and import laws, and other laws and regulations of the importing/exporting countries/regions. If you do not declare in advance and make a declaration after problems occur, our company may question and not recognize the post - event declaration.

5. According to the nature of the consigned items (especially fragile items, liquids, gases, etc.), take sufficient anti - breakage, anti - leakage, and anti - explosion measures to ensure safe transportation. Since our company is only a freight forwarder, considering the complexity of the international freight process, we only guarantee against loss, not damage for such items.

6. If you provide your own packaging materials, you should abide by the "Mail and Cargo Packaging Management Measures", select green, environmentally friendly, non - toxic, and harmless packaging materials. When operating the packaging, pay attention to safety, environmental protection, and conservation.

7. If the consigned items have potential safety hazards, quality defects, or damaged packaging, resulting in pollution, corrosion, or damage to other consigned items, transportation tools, or mechanical equipment, or causing personal injury, you shall bear the liability for compensation.

8. If the consigned items are seized, detained, or the delivery route is changed due to being prohibited or restricted items, resulting in delays in the delivery of other consigned items or loss of value, and causing economic losses to the express service organization or a third party, you shall bear the liability for compensation.

9. If our company, the express service organization, or a third party incurs economic losses such as administrative penalties and civil compensation due to your violation of the relevant laws and regulations of the sending country, the destination country, and the transit countries of the goods, you shall bear the liability for compensation.




III. Rights, Obligations, and Responsibilities of the Carrier


Our company shall only be liable for any single piece of goods based on the following provisions:

1. As the first carrier, due to reasons such as safety, security, customs, and other legal and regulatory requirements, our company has the right to open and inspect the express parcels without prior notice. If the sender is sending items on behalf of others, they should also provide the consignor s valid identity document. Our company will not be responsible for any losses caused by any delays resulting from the above inspections.

1. If the carriage of goods includes air transportation and the final destination country or the transit country is not the departure country, subject to the premise of not affecting the provisions of Articles 10 and 13 of these terms and conditions, the Warsaw Convention or the Montreal Convention shall apply (whichever is compulsorily applicable). In the case where neither convention applies, our company s liability shall in no case exceed the declared value of the goods and shall be implemented in accordance with the compensation standards in this agreement. Unless otherwise proven, any loss or damage shall be presumed to have occurred during the air transportation stage.

2. Only one claim can be made for each piece of goods, and the compensation for all losses or damages related to the goods is complete and final. If the sender believes that the compensation provisions in these terms and conditions are insufficient to compensate for their losses, they should purchase declared - value insurance or arrange their own insurance.

3. Unless in conflict with the relevant applicable laws, all claims related to damaged or missing goods (visible or concealed) must be submitted to our company in writing within 7 calendar days after the goods are delivered (excluding the time delayed due to force majeure factors). For claims related to route interruptions, they must be submitted to our company in writing within 30 days after our company accepts the goods. Otherwise, our company will no longer be liable. If all transportation fees have not been paid, our company has no obligation to accept any claims. The claim amount cannot be used to offset such transportation fees. If the recipient does not note any damage on the express delivery record when signing for the goods, it shall be prima facie evidence that the goods have been delivered intact. As a condition for our company to consider any claim for loss or damage, the recipient must provide the original goods and packaging materials for inspection.

4. Our express service organization adopts the method of "claims review". You should truthfully declare the insured value of the consigned items according to their actual value in good faith when sending the items. When making a claim due to abnormal situations during the consignment of goods, you need to provide relevant value - proof documents of the consigned items (such as invoices, contracts, payment vouchers, etc.). If you cannot prove the true value of the consigned items, the under - insured or over - insured parts cannot be compensated. All assessments of the degree of damage or loss ratio of the goods shall be determined solely at the absolute discretion of our company.

5. For undeliverable consigned items, if the recipient requests a return, the sender shall bear the round - trip transportation fees.

6. Our company has the right to retain express parcels for which the due fees have not been paid. If the fees remain unpaid within 3 months after being urged, the retention period is deemed to have expired. If the sender still fails to pay the full amount, our company has the right to sell the goods at a reasonable price and has the right of first refusal.





IV. Compensation Methods and Standards


1. Our company charges basic freight based on the weight/volume of the consigned items (not the value of the goods), and the compensation standard is also based on the freight paid by the sender as a reference. If you think our company s compensation standard does not meet your interests, please choose a suitable channel to protect your rights.

2. Whether the Warsaw Convention or the Montreal Convention applies, our company s compensation standard is to waive the freight of the lost part of the goods and compensate twice the freight of the lost part (by weight/volume). If you think this compensation standard is insufficient to cover your losses, you should purchase additional declared - value insurance of the same amount in advance according to the actual value of the consigned items.

3. Our company shall not be liable for any losses caused by factors beyond our control, such as severe weather, natural disasters, strikes, wars, the nature of the goods themselves, the fault of the sender or the recipient, customs inspections, and government policies.

4. For easily - leaking and fragile products such as liquids and glass products, please pack them by yourself. Our company only guarantees against loss, not damage.

5. Situations where the authenticity of the loss of products cannot be verified while the outer box is intact are not within the scope of compensation. Situations where the outer box of the goods is damaged but the physical goods are not lost or damaged and can be verified are not within the scope of compensation.

6. Losses related to the goods being involved in prohibited items, under - reporting, omission, concealment, or non - compliance with government entry requirements, as well as losses caused by irregular declarations, customs inspection sampling, and government department sampling, are not within the scope of compensation.

7. Express Delays: We will deliver the express parcels with reasonable efforts in accordance with normal delivery standards. However, these standards are not binding and do not form part of the contract between our company and the sender. Our company shall not be liable for any losses (including food expiration, etc.) or damages caused by transportation delays.

8. The service standard for international items is from our company s Chinese receiving warehouse to our company   s overseas storage warehouse. If value - added services are required, they should be purchased separately from the customer service and relevant salespersons. Value - added services are not covered by our company   s insurance.


V. Other Agreements


1.You agree to abide by the "Shipping Statement  of our company and its subsequent revisions and updates, and agree that the express service organization will handle the waybill information you provide in accordance with laws, regulations, and the privacy policy.

2.The official latest update channel of this agreement: www.bsdcargo.com

3. In case of any disputes during the performance of these terms, both parties shall resolve them through friendly consultations. If the consultations fail, a lawsuit shall be filed with the people   s court having jurisdiction over the place where the express parcel is sent.